Shipping + Returns
Shipping: We ship all US + international orders by UPS.
Once an item is shipped, we are no longer responsible for anything lost or damaged.
Please ensure your delivery address is correct and secure.
We do not refund any lost or stolen packages.
Local Pick Up: We offer local pick up in Brooklyn, New York at our partner store TANGERINE Address - Tangerine 616 Lorimer Street BK, NY 11211 Pick up hours - 11am-7pm Weds-Sun
Returns: Coming of Age accepts returns of all full price purchases, unworn and unwashed merchandise within 14 days of the receipt of your order. All items that are returned for exchange or refund must have their original packaging. All products purchased 'on sale' are also final sale and can not be returned or exchanged.
All hair accessories such as hats and scrunchies are also final sale.
For sizing issues on clothing or shoes - We are happy to exchange for the correct size.
Return Shipping Costs: Buyer is responsible for any return shipping costs. US customers will be charged $5 for return shipping.
Please contact customer service for a return label. We do not cover international shipping returns.
Shipping Policies: We do not refund original or return shipping costs, shipping costs will only be refunded when the return is a result of our error. We are not responsible for delayed, lost or stolen packages, some orders may experience customs delays and we have no control over these delays.
International Customers – Please allow extra time for your orders to pass through customs. COA NYC is not responsible for any import duties or taxes which may apply, or for any consequent delays that these may create. If your package has arrived in the destination country and you have not received it, we suggest you contact your local postal service or customs office for further information.
Taxes & Duties: New York State residents will be charged 4% State Tax, in addition to a County Tax based on the county in which you reside.International Customers – Orders shipped outside the U.S. will be delivered on a Delivery Duty Unpaid (DDU) basis, and the recipient is responsible for paying all international customs and clearance related duty/tax. COA NYC is not responsible for payment of this duty. Please check with your local customs authority on any customs duties or taxes that are payable by you, regulations and guidelines differ by country.